Lawyers Face Client Backlash: Arrogance and Poor Rapport Highlighted in Latest Survey
In London, England, recent insights from the RollOnFriday In-House Lawyer Survey 2025 reveal a growing dissatisfaction among in-house lawyers regarding the attitude and competency of their external legal counsel. Many respondents expressed frustration with lawyers from major firms, citing a lack of respect and professionalism in their interactions. One in-house lawyer in the banking sector pointedly criticized a prominent City firm, noting that they often perceived in-house lawyers as lesser professionals, displaying disdain and incompetence. This lawyer remarked that effective communication and foundational social skills are notably absent in some external firms, leading to unnecessary … Read more