Inaccessible

WASHINGTON — A lawsuit has been filed by Laurette Santos, a Department of Veterans Affairs employee, against the VA concerning its implementation of a new electronic health record system which she claims is not accessible to users with disabilities, particularly affecting employees and veterans who are visually impaired. The litigation, initiated last month in the U.S. District Court for the District of Columbia, centers on the system’s failure to integrate with screen readers and other assistive technologies. Santos, who has served as a licensed social worker at the VA for over a decade, currently works … Read more