NEW YORK — Epiq, a leader in class action and claims administration, has strengthened its global presence with the acquisition of Case Pilots, one of the top claims administration firms in the United Kingdom. This strategic move, announced on July 8, 2025, aims to enhance Epiq’s capabilities and solidify its position in the European market.
With over three decades of experience, Epiq is recognized for managing some of the largest settlements in history, providing clients with expert guidance throughout complex collective actions. This acquisition aligns with Epiq’s long-standing commitment to supporting class representatives and law firms, particularly since the implementation of the Consumer Rights Act in 2015, which has been instrumental in shaping collective action in the UK.
The merger expands Epiq’s service offerings, particularly in the administration of group litigation. By integrating Case Pilots’ expertise and technological advancements, Epiq aims to provide a more comprehensive suite of solutions to clients. The inclusion of Case Pilots’ personnel, including its co-founders Clare Ducksbury and Clinton Smith, further bolsters Epiq’s operational capabilities. Ducksbury will assume the role of Senior Vice President for Epiq Class Action Solutions Europe, while Smith will contribute to product development.
Nicole Hamann, who oversees Epiq’s Class Action, Remediation, and Mass Tort divisions, expressed confidence in the partnership, emphasizing the merits of Case Pilots in the UK market. She highlighted that their combined strengths would enhance the claims management services offered to clients worldwide.
Clare Ducksbury echoed this sentiment, emphasizing her team’s excitement about joining Epiq. She noted that the collaboration would allow for the expansion of technology solutions and enhance the breadth of services provided to clients engaged in collective actions.
Epiq’s global operations extend across the United States, Canada, Europe, and Australia, establishing the company as a dominant player in the claims administration landscape. The firm has been recognized as the number one claims administrator by Institutional Shareholder Services for the past seven years, managing settlements valued at over $35 billion.
As Epiq continues to navigate the evolving nature of claims management, the acquisition of Case Pilots signifies a pivotal step in strengthening its foothold in Europe while continuing to deliver efficient and secure settlement management solutions.
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