Qantas Cyber Breach Exposes 5.7 Million Customer Records: A Call for Stronger Data Protection Laws

SYDNEY, Australia — Qantas Airways recently disclosed a cyberattack that compromised personal information of approximately 5.7 million customers, following an intrusion into an offshore IT call center. The breach allowed attackers to access sensitive data linked to a third-party system, raising significant concerns about cybersecurity practices within corporate operations. In response to the incident, Qantas promptly notified affected customers and sent a follow-up email a week later, expressing regret over the breach and detailing the types of information accessed, which included customer names, frequent flyer numbers, and membership tier status. This sequence of communication echoed … Read more