AI to the Rescue: How ChatGPT Helped a Traveler Secure $2,500 in Refunds Against Non-Refundable Policies
Medellín, Colombia — In a remarkable twist on conventional customer service interactions, a traveler recently turned to OpenAI’s ChatGPT for assistance in securing a $2,500 refund for a canceled trip. This scenario unfolded after the individual faced difficulties with a non-refundable booking made through Expedia, which included both a hotel and an international flight. The traveler, who was forced to cancel due to Generalized Anxiety Disorder, found himself at an impasse when both the hotel and airline refused to issue a refund. Despite providing a doctor’s note to support his request, both companies upheld their … Read more