Customers

Chick-fil-A Settles Class Action Lawsuit, Offering $4.4 Million to Customers Over Delivery Charges During Pandemic

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Atlanta, GA – Fast food giant Chick-fil-A has reached a settlement in a class action lawsuit regarding delivery charges during the pandemic. The lawsuit, filed in Georgia, claimed that the chain had promised low delivery fees on its app or website but then increased food prices by as much as 30% on delivery orders. Although Chick-fil-A has not admitted to any wrongdoing, it has agreed to pay out $4.4 million in the settlement. Eligible customers will have the option to receive either cash or a gift card worth $29.95. Customers from five states, including New … Read more

Dunkin’ Donuts Faces $5 Million Lawsuit for Discriminating Against Lactose Intolerant Customers

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Los Angeles, California – Dunkin’ Donuts is facing a $5 million class-action federal lawsuit for allegedly discriminating against lactose intolerant customers. The lawsuit claims that the donut shop charges extra for nondairy alternatives such as oat or almond milk, which are often used as substitutes for regular milk in coffee or tea. The plaintiffs argue that this surcharge violates the Americans with Disabilities Act. According to the complaint filed in the Northern District of California, the extra charge for nondairy alternatives has real consequences for individuals with lactose intolerance and milk allergies. These individuals, who … Read more

Verizon Customers Could Receive Up to $100 Each in Settlement Over Monthly Charge

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NEW YORK (AP) — Verizon customers in the United States could soon receive compensation of up to $100 each as part of a $100 million settlement in a class-action lawsuit over the telecommunications company’s monthly “Administrative and Telco Recovery Charge.” Despite the settlement, Verizon plans to continue imposing the fee and may even raise it further. The settlement follows a lawsuit that accused Verizon of failing to adequately disclose the purpose and basis of the administrative charge, which goes toward funding regulatory compliance, taxes, and network operations. Currently, the fee stands at $3.30 per line … Read more

Verizon Customers Eligible for Refunds in $100 Million Lawsuit Settlement

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Belleville, New Jersey – Verizon customers in Belleville might receive a pleasant surprise in the mail this week. They have the opportunity to claim a refund as part of a $100 million settlement resulting from a class-action lawsuit. Eligible customers will receive postcards or emails notifying them of the opportunity. The lawsuit alleged that Verizon charged unfair fees without proper disclosure. At the center of the issue is Verizon’s “administrative charge,” which the plaintiffs argued were deceptive and not adequately disclosed. The charge, which wasn’t included in the advertised monthly price, was allegedly imposed in … Read more