Illinois Cracks Down on Energy Fraud: Direct Energy Settles for $12M Over Deceptive Practices
Chicago, IL — Direct Energy Services, LLC has agreed to a $12 million settlement with the state of Illinois, resolving accusations of deceptive business practices. The lawsuit, initiated by Illinois Attorney General Kwame Raoul, claimed that the company engaged in misleading enrollment practices and charged customers excessively high electricity rates. The legal action asserted that Direct Energy violated the Illinois Consumer Fraud and Deceptive Business Practices Act by enlisting customers without their explicit consent and, at times, billing them at rates more than 230% above the default utility rates. This settlement marks a significant victory … Read more