Customer

Amazon Faces Class-Action Lawsuit Over Alleged Refund Policy Violations as Customer Complaints Mount

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Dozens of customers are voicing their frustrations with Amazon as the company becomes embroiled in a class-action lawsuit concerning alleged violations of its refund policies. The legal action, lodged in the U.S. District Court for the Western District of Washington, claims that Amazon failed to issue refunds despite customers returning their items within the designated 30-day period. The lawsuit targets any U.S. consumer who may have been improperly charged by Amazon for products labeled as “not returned” but which were, in fact, sent back within the stipulated time frame and in original condition over the … Read more

North Little Rock Nail Technician Sentenced to Five Years for Assaulting Customer

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LITTLE ROCK, Ark. — A Pulaski County court has found Andrew Nguyen guilty of second-degree sexual assault following allegations that he attacked a patron while working as a nail technician in a North Little Rock salon. The verdict was handed down recently and included a sentence of five years in state prison. The incident, dating back to an unspecified date at the salon, was brought to light after the victim reported Nguyen’s conduct to the authorities, leading to a full investigation by the North Little Rock Police Department. The case gathered significant attention due to … Read more

Starbucks Hit with $50 Million Verdict After Customer Severely Burned in Drive-Through Mishap

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Los Angeles, CA – A Los Angeles County jury recently awarded $50 million to Michael Garcia, a local resident, after he sustained severe burns from a hot beverage spill at a Starbucks drive-through in 2020. Garcia, a Postmates delivery driver at the time, claimed the tray holding his tea order collapsed, causing the drinks to spill onto his lap, as outlined in court testimonies. The incident reportedly occurred at a Starbucks location in Exposition Park while Garcia was collecting an order consisting of three Venti hot teas. According to Garcia, the cardboard drink carrier failed … Read more

Pool Company Owner Convicted: Jury Delivers Verdict on $1.5 Million Customer Fraud Case

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Tampa, Florida — In a significant legal development, James Staten, the owner of Olympus Pools, was convicted by a jury on Friday on 35 out of 36 charges related to accusations of defrauding customers out of $1.5 million. Staten faced numerous allegations of misappropriating funds meant for pool construction and renovations, leaving many customers with unfinished projects. The verdict culminates a drawn-out period of uncertainty and financial distress for dozens of homeowners who engaged Staten’s services, expecting timely and competent pool installations. Instead, these customers encountered significant delays and incomplete work, prompting investigations that led … Read more