"PetSmart Exonerated in Assault Case: Jurors Hold Employee Solely Accountable for Customer Dispute"
Detroit, Michigan — A federal jury has cleared PetSmart Inc. of liability in a case stemming from a 2020 incident involving a workplace assault. The verdict, delivered on Friday, assigned full responsibility to a store manager for an altercation that left a customer injured and claiming psychological harm. The jury’s decision resulted from a trial that examined a confrontation between the store manager, Krista Aurand, and customer Iza Noor. The incident occurred on November 17, 2020, during a disagreement over the pricing of dog toys at a Chesterfield location. Following about an hour of deliberation, … Read more