"Clients Demand an End to Billable Hours: Law Firms Urged to Embrace Fixed Fees and AI Solutions"
London, England — Clients are increasingly frustrated with traditional invoicing methods used by law firms, calling for a shift away from the billable hour during recent conversations captured in an In-House Lawyer Survey. Many clients argue that more modern, fixed-fee models would enhance transparency and efficiency. An energy sector attorney expressed strong sentiments about the need for change. “There’s no reason to run a stopwatch, everyone hates it. If firms have decades of digitized data, they could establish fixed fees with a modest markup instantaneously,” the lawyer noted. The sentiment underscores a growing desire for … Read more