Bank of America Faces Lawsuit for Failing to Refund Overdraft Fees During COVID-19 Hardship

Oakland, California – Bank of America is facing a lawsuit after allegedly failing to honor its commitment to provide refunds for overdraft fees to customers suffering financial hardship due to the COVID-19 pandemic. U.S. District Judge Yvonne Gonzalez Rogers ruled in favor of the plaintiffs, stating that they had valid claims that the bank deceived them with false promises of assistance. The bank had quietly discontinued its “Client Assistance Program” on August 31, 2020, despite continuing to promote relief from overdraft and insufficient fund fees on its website and mobile app. The program was initially … Read more