National Australia Bank Accused by ASIC of Neglecting Financial Hardship Claims Amid Rising Living Costs
Sydney, Australia — The National Australia Bank (NAB) is currently embroiled in legal troubles as it faces accusations from the Australian Securities and Investments Commission (ASIC) for reportedly neglecting customers in dire financial straits. The regulatory agency has initiated a lawsuit against NAB and its subsidiary AFSH Nominees, citing failure to adhere to mandated timelines for responding to financial hardship requests. According to the ASIC, from 2018 to 2023, there were 345 instances where NAB did not fulfill its obligation to address customer hardship notices within the required 21-day period. These delays potentially exacerbated the … Read more