USAA

USAA Faces $114 Million Blow: Jury Awards Landmark Verdict Over Claim Mismanagement

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Las Vegas, Nevada – A hefty $114 million judgment against USAA has spotlighted the tensions inherent in the insurance industry’s treatment of its own clients. In a significant legal confrontation, a Nevada jury levied $100 million in punitive damages and $14 million in compensatory damages against the insurer for mishandling a car accident claim involving Timothy Kuhn, who was rear-ended in traffic back in 2018. According to court documents, USAA initially concluded that Kuhn was not liable for the collision. However, they later reversed this stance during a subsequent lawsuit initiated by Kuhn against the … Read more

Florida Judge Dismisses Defamation Lawsuit Filed by Former Bank Employee Against USAA

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Tampa, FL — A Florida judge has dismissed a defamation lawsuit filed by a former bank employee against United Services Automobile Association (USAA), a major service provider for military personnel and their families. The legal battle revolved around allegations that USAA falsely accused the employee of fraud, leading to her dismissal and subsequent reputational harm. The plaintiff, whose name remains confidential, claimed that her career was ruined after USAA allegedly reported her to ChexSystems, a widely used banking risk management database. According to the lawsuit, this action not only blocked her from future employment opportunities … Read more

California Judge Approves Class-Action Status for USAA Lawsuit: Allegations of Price Discrimination Against Enlisted Service Members

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Los Angeles, California – A federal judge in San Diego has granted class-action status to a lawsuit filed against USAA, a leading insurance company. The lawsuit, filed by enlisted service members Eileen-Gayle Coleman and Robert Castro, alleges that USAA practices differential treatment towards military officers and enlistees, favoring the former by directing enlisted personnel towards insurance policies with higher premiums. The lawsuit also questions whether USAA intentionally guides customers towards policies that deny them the lowest available premiums. Coleman, a Marine Corps radio operator, and Castro, an Army culinary specialist, argue that USAA’s pricing of … Read more

Federal Judge Grants Class-Action Status to Lawsuit Accusing USAA Insurance of Discrimination Against Enlisted Service Members

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SAN DIEGO (AP) — A federal judge in San Diego has granted class-action status to a lawsuit accusing USAA insurance of discriminatory pricing practices. The lawsuit, filed by two enlisted service members, alleges that USAA steered them into more expensive policies compared to those offered to officers. The judge’s ruling means that the case will proceed as a class-action, potentially impacting up to 200,000 policyholders in California who could be members of the represented class. The two enlisted plaintiffs, Eileen-Gayle Coleman, a Marine Corps radio operator, and Robert Castro, an Army culinary specialist, claim that … Read more