From Disney to Uber: How Hidden Arbitration Clauses in Terms of Use Dictate Consumer Rights
In the corporate world, arbitration clauses have become a regular fixture in service agreements, a move that often shifts legal resolution from public courts to private arbitration. The widespread incorporation of such clauses into terms of use agreements by large companies such as Disney and Uber reflects a strategic push to limit public litigation, potentially impacting consumer rights. Arbitration clauses dictate that any dispute must be resolved by a neutral third party rather than through a lawsuit, which can prevent cases from becoming public, attracting media attention, or turning into costly class action suits. While … Read more